Impacts Delivered

Led the evaluation and selection of Business Intelligence (BI) tools, including Tableau and Power BI, to automate daily, monthly, and quarterly analytics. This initiative reduced daily reporting time by over 95%, significantly improved data accuracy and reliability, and enabled faster, more informed decision-making across the organization. 

Partnered with organizational leadership to design and implement optimized processes and workflows. Developed key performance indicators (KPIs) to highlight overall company performance, providing leadership with real-time visibility and data-driven decision-making capabilities. 

Monthly Market Evaluations: Brought together individual market and executive leadership to evaluate market and client performance using analytics, helping to identify gaps in sales or delivery models.

Performance Reviews: Implemented weekly and monthly reviews to discuss current and past performance KPIs, fostering a data-driven culture that optimized sales and delivery models.

Client Strategies: Collaborated with sales and delivery personnel to develop client strategies, creating unique sales and delivery approaches for each client.

Onboarding Strategies: Partnered with the onboarding team to develop a consultant onboarding process and supporting analytics, identifying gaps and streamlining the onboarding process.

Utilized historical job data and key KPIs to align recruiters with their most successful skill sets. This strategic approach improved client fill ratios, accelerated speed to market, and significantly increased revenue. 

Partnered with Delivery Leaders to accurately track the source of all hires by integrating data from the Applicant Tracking System (ATS), which enabled leaders to see both the selected source during the hiring process and the original source of the candidate's resume. By providing clear insights into which job boards and sourcing strategies generated the most placements, this approach optimized recruitment efforts. Additionally, it allowed for the assessment of financial returns on job board investments by projecting revenue and gross margin for each hire, helping evaluate whether the costs associated with particular job boards were justified by the financial returns. 

System Integrations: Led ATS and CRM integrations across platforms including eRecruit, Bullhorn, Tracker, and JobDiva. Collaborated with organizational leadership and technical teams to connect backend systems, extract key performance indicators (KPIs), and map data between systems. Developed real-time dashboard reporting using Excel and Tableau to enhance data visibility and performance tracking.

Enterprise Migration: Directed the migration to a unified system valued at over $100M, resulting in the doubling of company size and revenue. Improved enterprise-wide data alignment and significantly accelerated leadership decision-making through centralized access to performance metrics.